Sometimes the decision to hire a maid service can be a tough one to make. There are many things to consider before you feel 100% sure about actually needing one; however, this isn’t the hard part! The real challenge lies in finding a suitable, trusted cleaning service that will provide satisfactory results. Again, there a couple of things to keep in mind when comparing maid services to ensure that you make the best choice for your home and family. With that said, here are six crucial questions to ask a cleaning service before you hire them.
How Long Have You Been in the Cleaning Business?
Experience is everything! A cleaning company that has been around for a long time is one that is generally well-established and experienced in various areas of a home and/or commercial cleaning. It gives you the reassurance that the cleaning service you are inviting into your home or office knows what they are doing and will do a good job.
Are Your Cleaners Thoroughly Screened?
In order to feel comfortable with welcoming cleaners into your home, it helps to know that they have been background checked and thoroughly screened. It’s not always easy to trust strangers around your home and family, which is why it’s important to ask for proof that a company’s cleaning staff has been vetted properly.
Do You Carry Liability Insurance?
In case of a mishap wherein your property is damaged or injury is caused to a cleaner or household member, an insurance policy will protect you and hold the company liable. Any costs borne by you at the time will be reimbursed by the company according to their terms and conditions stated in the insurance policy. Be sure to read these beforehand and clear any doubts that you may have regarding the same.
What Types of Cleaning Services Do You Offer?
Typically, maid service will offer all-around cleaning services leaving out a few cleaning tasks that are or aren’t offered as paid add-on services. Some of these may include cleaning windows, doing dishes or cleaning up pet mess. Therefore, it’s best to inquire about the services they do and do not offer to ensure that your cleaning needs will be met.
Are Your Services Backed by a Guarantee?
You need to know that you’re getting your money’s worth. If a cleaning service doesn’t guarantee satisfactory service, chances are that you won’t be entirely happy with the results. On the other hand, there are many maid services that offer 100% customer satisfaction from beginning to end, with the option to avail a free cleaning session to make up for poor results. This is often the best way to go!
Can I Get a Final Quote Inclusive of ALL Costs?
You need to be wary of fraudulent cleaning companies that are looking to make quick money by offering contracts with hidden costs. While most cleaning services will give you a final quote and inform you of any potential additional costs, others will conceal them until the final bill is drawn up. In these cases, you end up paying more than you should and, possibly, for subpar service.
After all, that’s said and done, remember that it is your right to ask questions and seek proof of any claims the cleaning company makes before you hire them or sign any contracts.