How can we help?
Frequently Asked Questions
Getting Started
We serve all of Edmonton and surrounding area.
Refer to our Services page to learn more about the differences between a standard cleaning, deep cleaning, and move in/out cleaning.
All of our costs are visible on the homepage and booking form (including GST), unless you have any extras/add-ons that require cleaning. We price competitively within the cleaning industry and strongly believe that our convenience paired with quality cleaning services sets us apart from the rest.
Yes. We supply absolutely everything for your convenience. Our home cleaning professionals use only the highest quality products and the best equipment possible to ensure everything is done properly.
The only event of which we may not provide products, is if a customer has special requests and wants us to use something they provide.
Absolutely! We love going above and beyond! Please, make a note under the “Anything else we should know about?” section of our booking form, so that you can request any additional services necessary.
This may be subject to extra costs if it includes carpet cleaning, or any of the extras already listed on the booking form.
Trust and safety
Each and every cleaning professional that we hire is experienced and professional, background and reference checked (police checks included), interviewed in-person, and highly rated / reviewed by other customers. We believe that your trust and security come first; therefore, we hold our cleaning professionals to the highest standards.
All of our home cleaning professionals are insured and trained to deal with any issues that may arise. We believe in constant communication which ensures that, if anything were to happen, we would immediately see to it that any issues are dealt with.
At MopToIt, we acknowledge that unforeseen circumstances occur, and we proactively plan for anything that may potentially go wrong.
Yes! We use an SSL (online security technology) that ensures our website will never be compromised in any way. Then, any billing information we keep is stored in a secured database that also will not be compromised in any way. Your security is our #1 priority.
Absolutely. At MopToIt, we do reference checks, police checks, and extensive background checks on all of our home cleaning professionals.
Simple! If you’re unhappy with your clean and feel as though our home cleaning professionals missed anything – let us know within 24 hours, and we’ll come back and clean it for free.
If something is not done to your expectations, please let us know. We’ll send a team out to make it right (within a 7 day window). If and only after our re-clean is completed – you’re still not happy with our service, we offer a full refund.
Manage Your Account
Click the button in our header menu titled “Login” and enter your credentials. Upon booking with us, you’ll have created an account – if not, click the Sign Up link under “Login” and enter your information. You may manage your bookings from this page.
Alternatively, visit https://moptoit.launch27.com/login
With our convenient booking system, you can book your first appointment within 60 seconds! Just visit our booking page , tell us a little about your home, enter your preferred payment method, and voila!
Our Happy Customers
How it Works
Book Online
Book services online using our convenient online booking form.
Clean
One of our full-time, certified employees comes to superbly clean your place.
Relax
You can simply sit back and relax knowing your place will be sparkling clean.